Shipping policy
This shipping policy applies to orders placed with buddhastones at buddhastonestores.com, operated by SEAFER HK INDUSTRY LIMITED.
Shipping destinations and rates
We currently ship to the United States and Canada. Shipping charges are in US dollars:
- Orders of $59 USD or more qualify for free standard shipping.
- Orders below $59 USD have a standard shipping charge of $7 USD.
Your applicable shipping charge is shown at checkout before you place your order.
Order processing and delivery
Orders are dispatched within 3 business days after the order is placed. Orders usually arrive within 14 business days from the date you place your order. This overall delivery estimate includes processing time; it is not an additional 14 business days after dispatch.
Delivery times are estimates, not guaranteed arrival dates. Carrier disruptions, customs clearance, or other delays can affect delivery. If we cannot dispatch your order within the stated processing time, we will contact you with an updated dispatch estimate and the option to cancel the unshipped order for a refund.
Import duties and taxes
Orders shipped to the United States and Canada use Delivered Duty Paid (DDP) shipping. We bear the applicable import duties and import taxes. Customers are not responsible for paying these import charges separately upon delivery. If a carrier requests payment of import duties or import taxes, contact support@buddhastonestores.com with your order number and the payment notice so we can resolve it.
This policy concerns import charges and does not remove any applicable sales tax shown at checkout.
Shipping origin
Orders are shipped from our fulfillment location in Jinhua, Zhejiang, China.
Order or delivery questions
If you need help with your delivery, email support@buddhastonestores.com and include your order number.
Returns
Please review our Return and Refund Policy for return eligibility and shipping-cost responsibilities. Contact us for return instructions before sending any item back; the address on your parcel is not automatically the return address.
