I received a tracking number but it hasn't been updated-What should i do?
A tracking number can be created before the carrier performs its first scan. Tracking updates may also pause while a parcel is moving between facilities or countries. This does not necessarily mean your parcel is lost.
Check the tracking link in your shipping confirmation email. Our orders ship from Jinhua, China; please contact us if tracking remains unchanged or your order has passed the usual delivery estimate.
Standard shipping is US$7 for orders below US$59 and free for orders of US$59 or more. Orders are dispatched within 3 business days and usually arrive within 14 business days from the date you place your order, including processing time. Delivery times are estimates, not guarantees.
If you need help, email support@buddhastonestores.com with your order number.